Get your home connection set up sensibly
A new router can mean reconnecting computers, phones, printers and other household devices. We help review what you have, connect suitable equipment and explain the settings you need for everyday use.
- Setting up a provider-supplied or compatible replacement router.
- Reconnecting computers, phones, printers and other devices.
- Checking the router position and wireless coverage.
- Understanding your network name, passwords and guest access.
- Reviewing options for a home office or rooms further from the router.
Before your appointment
Check the provider has confirmed activation and keep its setup instructions handy. Tell us the provider, router model, connection type and whether you use a separate fibre terminal or telephone service. Keep account credentials private; enter them yourself when needed.
Provider fault or a problem inside the home?
We can help distinguish an equipment or Wi-Fi issue from a possible incoming connection fault. Activation, line repairs and service commitments remain with your broadband provider. Read is it a broadband problem or a Wi-Fi problem?
When the router connects but some rooms do not
Changing provider alone may not fix poor indoor coverage. We can discuss home Wi-Fi improvements, while our Wi-Fi and 4G/5G broadband service covers wider connectivity options.
Local help across Cheshire and surrounding areas
We help home users across Cheshire, Shropshire, Staffordshire and Denbighshire, including Crewe, Nantwich, Stoke-on-Trent, Whitchurch, Winsford, Tarporley, Wrexham and Market Drayton. Tell us your location when you enquire so we can discuss an appropriate visit or remote support.
Discuss your problem and get a quote
Call 01270 295210 or request a callback. We are open every day, 8am–6pm. We discuss the proposed work, parts and any travel costs before work starts.